Company Profile

What makes this a great opportunity?The Senior Customer Service Officer is responsible for managing end-to-end order fulfillment processes, including order processing, outbound delivery, customs clearance, and reverse logistics across EMTR and SEA regions. The role also involves analyzing customer needs to strengthen relationships and enhance the overall customer experience. The primary objective is to deliver exceptional customer service at optimal operating cost while improving operational ...

What makes this a great opportunity?The Customer Service Officer is responsible for managing end-to-end order fulfillment processes across Singapore & SEA markets. This includes order processing, outbound logistics, customs clearance, reverse logistics, and customer engagement. The role supports continuous improvement initiatives and ensures compliance with operational standards while maintaining high levels of customer satisfaction. In addition, the candidate will contribute to the implementation ...