Description

As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active listening skills to provide customers with exceptional service.

Requirements

Qualifications

  Previous customer service experience
  Strong attention to details
  Conscientious, team player
  Honesty integrity, quality craftsmanship and a good attitude
  Clear background check and drug screen

Benefits

  Medical, Prescription, Dental, Vision
  Disability & Term Life Insurance
  Matching 401k benefits
  On-going training & development, & growth opportunities
  Paid Holidays
  Paid Time Off (PTO)
  We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match

Responsibilities

  With no salary cap, your effort determines your paycheck!
  Call customers from prior day for quality check
  Call maintenance customers and schedule visits
  Call on customer list to offer promotions
  Follow up on reviews positive and negative
  General inbound customer service